Privacy Policy

Account information includes your email address, sign-in details and information supplied by your chosen sign-in provider. Saved business profiles may include your business name, address, phone, email, TIN, logo, Mobile Money details and bank payment instructions.

Saved invoices, receipts and proformas include client names and contact details, item descriptions, prices, taxes, dates, notes and document statuses. Subscription records include payment-provider customer and subscription identifiers, status and billing-period information. Service providers may process technical request and diagnostic information to deliver and secure the service.

We use information to sign you in, save and retrieve documents, reuse business and client details, manage subscriptions, respond to enquiries and protect the service. We process information as needed to provide the service, meet legal obligations and maintain security, with consent where required.

Only enter client information you are authorised to use. Avoid including sensitive personal information that is unnecessary for billing.

Lovable Cloud provides hosting and account/data services using Supabase infrastructure. Paystack processes subscription payments and supplies transaction and subscription information to Sikabill. Payment card entry occurs in Paystack checkout; Sikabill does not store full card numbers or card security codes.

Providers process information under their own terms and privacy policies. Hosting and processing may occur outside Ghana; applicable safeguards and legal requirements apply. We may disclose information when legally required or necessary to protect users and the service.

Browser local storage keeps anonymous drafts, document usage and number sequences on your device. Sign-in services also maintain session information. Clearing browser storage may remove local drafts; shared devices require particular care.

When you choose WhatsApp sharing, the recipient’s phone number and prefilled message are passed to WhatsApp. Downloaded PDFs contain the information you included, and you control whom you send them to.

We retain account and saved document information while needed to provide the service, address disputes or meet applicable legal requirements. Deletion requests may be subject to legally required retention and provider backup schedules. Access controls protect saved account information, but no online service can guarantee absolute security.

Subject to applicable law, you may request access, correction or deletion of personal information, object to certain processing or withdraw consent where processing relies on it. We may need to verify your identity. You can edit business and client details and delete saved documents in your account. You may also raise concerns with Ghana’s Data Protection Commission.

For account deletion or other privacy requests, use our contact page. Material policy changes will be communicated through the service.