Give every customer a proper receipt

What a receipt should include

A receipt acknowledges money already received; it is not another request for payment. Ghanaian shops, consultants and independent tradespeople can use it to give customers a clear record of a completed transaction. Confirm the money has arrived before issuing the receipt and keep the payment reference with your business records.

• The receiving business’s name, address, phone or email and TIN where relevant.
• The customer’s name, with contact details when needed for their records.
• A distinct receipt number and the date the receipt is issued.
• Itemised goods or services, quantities, prices and any agreed discount.
• The actual tax breakdown, currency and total amount received.
• Payment method and transaction reference in the notes; reference the original invoice where available.

How to create one with Sikabill

1. Select Receipt and identify your business and the customer. Give the document a unique number and check the issue date.
2. Enter what the customer paid for and review each amount. If the sale included tax, switch on “I'm VAT-registered” to show VAT, NHIL and GETFund on separate lines; otherwise leave it off and match the original invoice’s treatment.
3. Record the payment method or reference in Notes & terms. Check the Amount paid in the preview, download the PDF and share it with the customer. Sign in if you want a saved copy.

Sample receipt

This fictional receipt records payment for a repair service. The seller is not VAT-registered in the example, so no tax is charged; that choice is illustrative, not a recommendation about tax registration. Payment details belong in the notes because receipts do not show the invoice payment-instructions block.

Check current rates and registration rules with GRA or your accountant.